Welcome to Makillta Store! These Terms and Conditions govern your use of our website (www.makilltastore.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.
Note: Makillta Store specializes in professional-grade power tools for contractors and serious DIY enthusiasts, including angle grinders, circular saws, cordless drills, and combo tool sets. Our policies reflect the specialized nature of our products.
1. User Responsibilities
1.1 Account Information
When creating an account or making purchases, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Promptly update any changes to your information
- Be responsible for all activities under your account
1.2 Prohibited Activities
You may not:
- Use our products for illegal purposes or in violation of safety regulations
- Resell our products without authorization
- Attempt to reverse engineer or modify our tools
- Use our website in any way that could damage, disable, or impair our services
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in describing our professional power tools, including:
- Angle grinders and circular saws
- Cordless drills and reciprocating saws
- Rotary tools and table saws
- Combo power tool sets and saw accessories
However, we cannot guarantee that product descriptions, images, or specifications are error-free. Colors may vary slightly due to monitor settings.
2.2 Professional Use
Our tools are designed for professional contractors and experienced DIY users. You acknowledge:
- Proper safety equipment should always be used
- Tools should only be operated by qualified individuals
- We are not liable for improper use or failure to follow safety guidelines
3. Orders and Payments
3.1 Order Process
When you place an order:
- You receive an order confirmation email (not a contract)
- We process orders within 1-2 business days
- We reserve the right to refuse or cancel any order
3.2 Payment Methods
We accept:
- Visa, MasterCard, JCB credit/debit cards
- PayPal
You agree to provide current, complete payment information and authorize us to charge all amounts to your selected payment method.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price in effect when ordered.
4. Shipping and Delivery
4.1 Shipping Options
We offer:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
- Free Shipping: Via EMS for orders over $50 (15-25 business days after dispatch)
We ship worldwide except some Asian and remote regions. Tracking information is emailed upon dispatch.
4.2 Delivery Responsibilities
Once delivered:
- You become responsible for the product
- Inspect immediately for damage or defects
- Report any issues within 48 hours of delivery
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery, provided:
- Item is in original condition (unused, unassembled, with all tags/packaging)
- Original proof of purchase is included
- All accessories and documentation are present
5.2 Non-Returnable Items
For safety reasons, these cannot be returned once opened/used:
- Saw accessories (blades, guards, etc.)
- Combo power tool sets if any item has been used
- Products showing signs of wear, misuse, or damage not present at delivery
5.3 Return Process
- Email [email protected] with “Return/Exchange Request – Order #[Number]”
- Wait for Return Merchandise Authorization (RMA) number
- Repackage with original materials and ship to our Seattle address
Return shipping costs are your responsibility unless due to our error.
5.4 Refunds
Processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable (unless due to our error).
6. Intellectual Property
All content on our website, including:
- Product designs and specifications
- Logos and branding
- Website content and images
are the exclusive property of Makillta Store or our licensors and protected by copyright and trademark laws. You may not use any content without our express written permission.
7. Liability Limitations
7.1 Product Use
Makillta Store is not liable for:
- Injuries resulting from improper tool use
- Damage caused by unauthorized modifications
- Failure to follow manufacturer instructions or safety guidelines
7.2 Website Use
We are not liable for:
- Temporary website unavailability
- Technical issues beyond our reasonable control
- Any indirect, incidental, or consequential damages
7.3 Maximum Liability
Our maximum liability for any claim related to our products or services is limited to the purchase price of the product in question.
8. General Provisions
8.1 Governing Law
These Terms are governed by the laws of Washington State, USA. Any disputes will be resolved in courts located in Seattle.
8.2 Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.
8.3 Severability
If any provision is found invalid, the remaining provisions remain in full effect.
8.4 Contact Information
For questions about these Terms:
Makillta Store
618 University Street
Seattle, WA 98119 USA
Email: [email protected]
Phone: +1 (206) XXX-XXXX (9am-5pm PST, Mon-Fri)
